Assessment Task: Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding.
Listening may appear to be straightforward but active listening skills need to be learned, practised in training, developed and refreshed for effective use in real situations. Active listening describes a special and demanding alertness on the part of the social worker involved in interviewing a client.
Importance of Listening Skills Whether it is our daily routine life or our working life, active listening has become so much important for us to remember the facts and things because information is bombarded to us from various sources.
Active listening. Active listening is a communication technique that is used in social work, counselling, training and conflict resolution. It is a great (and essential) technique to promote empowerment and engagement. This document offers a good guide to help develop and understand active listening. Person Centred Approach.
Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and moments of silence contribute to effective communication.
Poor listening skills of an individual may affect the individual very badly specially in an organization where the maximum number of time a person spent in communication therefore it is very much important if will talk from organizational prospective because a effective and active listening by an individual plays a very important role in contributing towards the success of the business.
A broader awareness of the importance of effective listening is another weapon in your arsenal as a public speaker. At the same time, building up your own effective listening skills can enhance your academic, professional, and personal success. Being heard is one thing, but speakers need listeners to complete the communication loop.
Listening Skills In life coaching, one of the most important skills a coach can have is the ability to listen. Many times it is easy to be “hearing” and forget to “listen”. In order to conduct a proper coaching session, the coach must be well versed in the techniques, skills, and obstacles in listening.